Simply browse our website, select your preferred products, choose the appropriate size, colour or variation, and add them to your basket.
Once you're ready, proceed to checkout, enter your delivery information and complete your
payment securely.
You will receive an order confirmation email once your order has been successfully placed.

Not all products are held in stock at our premises.
Some items are available for standard dispatch, while others are supplied on a special-order basis and ordered directly from our suppliers.
Where a product is designated as a special order, its estimated lead time is displayed on the individual product page, directly beneath the product title.
We recommend checking this information carefully before purchasing.

A special-order product is an item that we order directly from our supplier following receipt of your order.
These products may require additional time to arrive with us before they can be dispatched to you.
Special-order products are not covered by our standard 3–5 working day dispatch timeframe.
The estimated lead time is clearly displayed beneath the product title on the relevant product page.
Once the item arrives from our supplier, we will arrange dispatch as quickly as possible.

The estimated lead time is displayed on the individual product page, directly beneath the product title.
Please check this information before placing your order, particularly if you require the product by a specific date.
Special-order lead times are estimates based on supplier information and may occasionally change.

Some unavailable products may be offered on a special-order basis, depending on supplier availability.
If you are interested in a product that is currently unavailable, please contact us to enquire about its expected availability.
We will do our best to provide the most up-to-date information available from our suppliers.

If you need to amend or cancel your order, please contact us as soon as possible at info@npequestrianandpetsuppliesltd.co.uk.
We will do our best to accommodate changes before dispatch. However, once an order has entered the dispatch process, amendments may not always be possible.
Please note that special-order products are sourced following receipt of your order, so we recommend checking product details, sizing and estimated lead times carefully before purchasing.
Your statutory cancellation rights remain unaffected.