Legal Notice

Last updated: 2 November 2026

Welcome to N P Equestrian & Pet Supplies Ltd. This Legal Notice provides important information regarding the ownership, operation and use of our website.

By accessing or using our website, you agree to comply with the applicable terms and conditions governing its use. Your statutory consumer rights remain unaffected.

1. Company Information

This website is owned and operated by N P Equestrian & Pet Supplies Ltd, a private limited company registered in the United Kingdom.

Registered Company Name: N P Equestrian & Pet Supplies Ltd

Company Registration Number: 

Registered Office Address: C/o Morren Accountancy Limited, Unit B, First Floor, Broad Oak Business Park, Redbrook Maelor, Whitchurch, SY13 3AL.

Place of Registration: Registered in England & Wales - 16283266

VAT Registration Number: 488 4185 42

Email: info@npequestrianandpetsuppliesltd.co.uk

Website: https://www.npequestrianandpetsuppliesltd.co.uk

For enquiries regarding our products, orders or website, please contact us using the email address provided above.

2. Website Ownership & Operation

N P Equestrian & Pet Supplies Ltd operates this website as an independent online retailer specialising in equestrian equipment, horse care products, saddlery, rider clothing, pet supplies and related accessories.

We aim to provide accurate product information, competitive pricing and a professional online shopping experience.

We reserve the right to update, amend or discontinue website content, products and services where reasonably necessary, subject to existing contractual obligations and applicable consumer legislation.

3. Intellectual Property & Copyright

Unless otherwise stated, the original content, website design, written descriptions, graphics and other materials created by N P Equestrian & Pet Supplies Ltd are protected by applicable intellectual property laws.

Product images, brand names, logos and trademarks belonging to third-party manufacturers or suppliers remain the property of their respective owners.

Unauthorised reproduction, distribution, modification or commercial use of our original website content is prohibited without prior written permission, except where permitted by law.

Nothing on this website grants ownership or licensing rights over any third-party intellectual property.

4. Product Information & Accuracy

We make reasonable efforts to ensure that product descriptions, specifications, photographs, pricing and availability information displayed on our website are accurate and up to date.

However, manufacturers and suppliers may occasionally change product specifications, packaging, colours or designs without prior notice.

Product images are provided for illustrative purposes. Actual colours and appearances may vary slightly due to screen settings, lighting and manufacturer updates.

Customers should carefully review product descriptions, sizing information, specifications and suitability before purchasing.

If you require clarification regarding a particular product, please contact us before placing your order.

Nothing in this section affects your statutory rights where goods are faulty, incorrectly described or otherwise do not conform to the contract.

5. Pricing & Availability

All product prices are displayed in Pounds Sterling (GBP).

Any applicable taxes and delivery charges will be disclosed before an order is completed.

We reserve the right to amend product prices and availability information without prior notice. Such changes will not retrospectively affect confirmed orders unless otherwise permitted by law and agreed with the customer.

Although we endeavour to maintain accurate stock information, products may occasionally become unavailable due to supplier shortages or unexpected demand.

Where we are unable to fulfil an order, we will contact the customer to discuss the available options, including a refund where appropriate.

6. Orders, Dispatch & Delivery

Orders are processed in accordance with our published Shipping & Delivery Policy.

Standard orders generally require 2–4 working days for processing and dispatch, followed by an estimated 2–3 working days for courier delivery.

Certain products are supplied on a special-order basis and may require additional lead time.

Estimated lead times for special-order products are displayed on the individual product pages beneath the product title.

Customers are encouraged to review all relevant delivery information before placing an order.

All delivery arrangements remain subject to applicable UK consumer legislation.

7. Returns, Refunds & Consumer Rights

N P Equestrian & Pet Supplies Ltd operates in accordance with applicable UK consumer protection legislation, including:

• Consumer Rights Act 2015.
• Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
• Other applicable consumer protection and distance-selling legislation.

Customers may have statutory rights to cancel eligible online purchases within 14 days of receiving their goods, subject to applicable exceptions.

We also offer a 30-day returns policy, subject to the conditions outlined in our Returns & Refunds Policy.

Nothing contained within this Legal Notice or our other website policies is intended to exclude, restrict or override statutory consumer rights.

For further information, please refer to our Returns & Refunds Policy.

8. Website Use

Visitors agree to use our website lawfully and responsibly.

You must not attempt to interfere with the website's security, functionality or operation, introduce malicious software, gain unauthorised access to restricted systems or use the website for fraudulent or unlawful purposes.

We reserve the right to take reasonable action to protect our website, customers and business from misuse.

9. External Websites & Third-Party Links

Our website may contain links to external websites, manufacturers, suppliers or third-party services.

These links are provided for information and convenience.

We do not control the content, availability, security or privacy practices of independent third-party websites.

Customers should review the relevant terms and privacy policies before using external services.

We are not responsible for losses caused solely by independent third-party websites where we have no legal responsibility for those losses.

10. Limitation of Liability

We take reasonable steps to ensure that our website operates securely and that the information provided is accurate.

However, we cannot guarantee that the website will always be available, uninterrupted or free from technical errors.

To the extent permitted by law, we are not responsible for losses arising from circumstances outside our reasonable control or from misuse of the website.

Nothing in this Legal Notice excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

Our obligations concerning product quality, delivery, refunds and statutory consumer rights remain unaffected.

11. Privacy & Personal Information

We are committed to protecting the personal information provided by customers and website visitors.

Personal information is processed in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Further information about how we collect, use, store and protect personal information is available in our Privacy Policy.

12. Changes to This Legal Notice

We may update this Legal Notice periodically to reflect changes in legislation, business operations or website functionality.

The latest version will be published on this page with an updated revision date.

Changes will not retrospectively remove rights or obligations arising under existing customer contracts.

13. Governing Law

This Legal Notice is governed by the applicable laws of the United Kingdom, including the laws of the jurisdiction in which N P Equestrian & Pet Supplies Ltd is registered.

Nothing in this section affects any mandatory consumer protections or legal rights concerning where a customer may bring proceedings.

14. Contact Information

For legal enquiries, general questions or further information about our website and business, please contact:

N P Equestrian & Pet Supplies Ltd

Email: info@npequestrianandpetsuppliesltd.co.uk

Website: https://www.npequestrianandpetsuppliesltd.co.uk

Registered Office:

C/o Morren Accountancy Limited, Unit B, First Floor, Broad Oak Business Park, Redbrook Maelor, Whitchurch, SY13 3AL.

We aim to respond to enquiries as promptly as reasonably possible.